Resilience

In order to look at how resilience gets “engineered” (if that is actually a thing) we have to look at adaptations that people make in the work that they do, to fill in the gaps that show up as a result of the incompleteness of designs, tools, and prescribed practices.

Also:

we’re not yet good at exploring what we can find about our field through the lenses of social science and cognitive psychology

Source: Kitchen Soap – Reflections on the 6th Resilience Engineering Symposium

A number of other interesting notes there as well.